Contact information
We're here whenever you need us. Whether it's a question about sizing, an order update, or anything else — just reach out and we'll get back to you promptly.
Get in Touch
hello@watershedwear.com
Response Time
We aim to respond to all inquiries within 1–2 business days.
Hours
Monday to Friday, 9:00 AM – 6:00 PM (New York Time)
Company Information
8 The Green, Suite A
Dover, DE 19901
United States
Phone: +1 (307) 400-8623
Entity File Number: 10183488
Frequently Asked Questions
Where is my order?
Once your order ships, you'll receive a tracking link by email. Orders are processed within 1–2 business days. If you haven't received a tracking update, please check your spam folder before reaching out.
How do I start a return or exchange?
Email us at hello@watershedwear.com with your order number. You have 30 days from delivery to return unworn items, and your first exchange is complimentary. Full details are in our Returns & Refund Policy.
Do you ship internationally?
Yes — we ship worldwide with complimentary tracked shipping. All duties and taxes are included in your order total, so there are no surprise fees upon delivery.
I received a defective item. What should I do?
We're sorry to hear that. Please contact us at hello@watershedwear.com within 30 days of delivery with your order number and photos of the defect. We'll arrange a replacement or full refund immediately.